A plane full of passengers were given this information halfway through their journey. flight that the costs of the food and drinks on their menu cards would be higher than what was originally listed.
The declaration was made by a flight attendant over the PA system to those on board a British Airways flight from Athens to Heathrow on Thursday.
The staff member told passengers to disregard the menu prices because they had been raised that day – reportedly by about 10%.
Payment card readers had also been adjusted to charge higher rates.
One of the passengers on board the flight said: ‘We were all shocked. Why did they suddenly raise the prices without informing anyone? The Sun: ‘They’ve sneakily introduced this without making an official announcement.
‘It just feels like they want to rip us off.’
It comes amid a spate of staffing controversies at the airline, which recently received one of the lowest rankings for customer satisfaction among UK flight operators (Picture: Shutterstock)
The airline has since stated that ‘small alterations’ to the ‘prices of snacks and drinks on our short haul flights’ were made as part of ‘scheduled changes’, and that the firm is in the process of updating its onboard menus.
It comes amid a spate of staffing controversies at British Airways, which was recently ranked among the lowest of UK airlines for customer satisfaction.
Just last weekend, news broke that a BA captain had been grounded after it was alleged
he had covered up his history of anger management issues A source with knowledge of the matter said: ‘The idea of a captain in charge of passengers at 30,000 ft suddenly lashing out in fits of rage is a big no-no..
‘Falsifying medical records is an incredibly serious accusation and would fall into the criminal realm of fraudulently acquiring a job.’
The allegations were contained in a whistleblower complaint currently under investigation by the Civil Aviation Authority, who have not commented on the case.
It followed after the airline was forced to sack another pilot back in September for bragging to colleagues about
snorting cocaine of a topless woman just hours before he was meant to be flying a plane full of passengers back to the UK. It comes amid a spate of staffing controversies at the airline.
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